Refund policy

Refund & Return Policy

At My Dad's Truck Parts, we stand behind the used OEM parts we sell. Please read this policy carefully before purchasing.

All Sales Are Final — With Exceptions

All used parts are sold as-is. However, we accept returns under the following conditions:

• The part was incorrectly described in our listing (wrong part number, wrong fitment, or misrepresented condition)
• The part is not as described upon arrival

Return Window

You have 30 days from the date of delivery to contact us to initiate a return. No returns will be accepted after this period.

Condition of Returned Parts

• Parts must be returned in the same condition as received
• Parts that have been installed, modified, or damaged after delivery are not eligible for return
• Original packaging (if any) must be included

How to Start a Return

Email us at parts@mydadstruckparts.com with your order number, photos of the part, and a description of the issue. We will respond within 2 business days.

Refunds

Approved refunds will be issued to your original payment method within 5–10 business days of receiving the returned part. Return shipping costs are the buyer's responsibility unless the return is due to our error.

Core Charges & Exchanges

We do not charge core fees. Exchanges are handled on a case-by-case basis — contact us to discuss.

Questions?

Contact us at parts@mydadstruckparts.com — we're happy to work with you.